Price and location coverage
The introductory Premium membership is $199 for the first year, followed by $399 per year in US dollars. One membership covers the locations attached to the same business group; separate independent business groups require their own membership. Any applicable tax and the exact total appear at checkout. A free business listing is available without purchasing Premium.
Annual renewal and cancellation
A recurring annual membership renews unless canceled before its next renewal date. Confirm the renewal price and date at checkout and in your billing account. Use the subscription controls in your billing account, or email jeff@jeffhampton.us from your account email with the business-group name and a request to cancel. We will confirm the cancellation and its effective date. Cancellation stops future renewals and ordinarily leaves paid access available through the end of the current paid term. Where a renewal notice is required, we will provide it before renewal. Future price changes will be communicated before a renewal; they do not increase a term already paid for.
Prepaid Premium
A Premium membership recorded by staff as prepaid is coverage already arranged outside checkout. It does not itself create an automatically renewing payment subscription or authorize a second charge. Its duration follows the agreed prepaid arrangement; ask us to confirm the coverage dates if they are not shown. A paid-through listing should not be purchased again just to claim or edit it.
Ownership approval remains separate
Membership payment and business ownership verification are separate. While a claim is pending, a claimant may prepare a private profile; changes publish only after approval. If a claim is rejected and you cannot use the purchased coverage for an eligible business you control, contact us to resolve the payment, including an appropriate refund for unused service. Payment does not guarantee listing ownership or permission to publish.
Refund requests and billing errors
If you believe you were charged twice, charged after cancellation, or did not receive the purchased service, email jeff@jeffhampton.us with the account email, business name, charge date, and receipt or transaction reference. Do not send full card details. We review requests against the service delivered and your applicable legal rights, correct confirmed billing errors, and return approved refunds through the original payment method where possible. Cancellation by itself does not automatically refund an annual term already in progress. We do not guarantee a refund solely because a promotion did not generate the hoped-for sales or traffic. Nothing here restricts a refund or other remedy required by law.
Postcard availability and fulfillment
The first co-op postcard is planned for 2,500 West Asheville households, limited to 15 businesses and one business per primary listing category, allocated first come, first served when payment and eligibility are confirmed. A discount code and an opened checkout do not reserve inventory. Check the current offer and reservation confirmation before relying on a placement. Mailing is coordinated outside Asheville.gg, and we will communicate artwork requirements and fulfillment details to participating businesses. If a promised confirmed placement cannot be fulfilled, we will contact the affected business to arrange an appropriate replacement or refund of the undelivered promotion. No particular number of responses, visits, or sales is guaranteed.